GA4 guarantee and refunds
The guarantee in plain language
If purchased campaign traffic does not appear in your Google Analytics 4 property, you receive a full refund. That is the guarantee. It applies to Traffic Masters campaigns on the promise that visits are analytics-visible.
What “appears in GA4” means
Sessions attributable to the campaign in the correct property, on or near the destination URL, within the delivery window — not merely server logs. See how to verify traffic in GA4 for the checklist.
How to request a refund / review
- Verify setup using the verify traffic in GA4 guide.
- Contact support with order ID, destination URL, GA4 property, and screenshots of Realtime / Acquisition.
- The team investigates delivery vs tagging issues.
What the guarantee does not cover
- Ranking #1 promises (none are made)
- Conversion rate or revenue outcomes
- Sites without working GA4
FAQ
Is the guarantee automatic? You may need to contact support with evidence.
How does this work with monthly plans?
What does the refund cover? The public guarantee for this Learn page is GA4 appearance only: if campaign traffic does not show in GA4, you get a full refund. Other outcomes (engagement, rankings, sales) are outside this guarantee.
Ready to launch a campaign?
Campaigns start from $19, go live in about 60 minutes, and are backed by our GA4 analytics guarantee.