Why Was My Payment Refunded?


Explore our documentation center and learn how to grow your brand.

All payments are manually reviewed by our third party anti-fraud department.

If your payment has been refunded then it may be because

  • Your Bank has flagged the payment
  • Your card has a high risk score
  • Website ownership cannot be confirmed
  • URL is banned from our network

If you feel your order was refunded due to a mistake then please reach out!

We can manually review your order and try work out the issue.

See our advertising guidelines to ensure that your site fully complies.

Alternatively you can order via Crypto Currency to bypass our fraud department.

Make sure "Subscribe & Save" is unchecked during ordering to enable crypto payments

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